Rule Support Specialist (German language)

Minsk, Belarus
Customer Support

Wargaming is looking for a Rule Support Specialist.

You will be given the critical task of making sure users are following the company's key documents, EULA and its addendums.

What will you do?

  • Support the company's MMO games (World of Tanks, World of Warplanes, World of Warships, World of Tanks Blitz, and other products).

  • Communicate with a multilingual audience to prevent violations of the rules set in the company's documents.

  • Interact directly with users whose accounts have been blocked for violations.

What we are looking for?

  • Vocational secondary education or higher education.

  • Intermediate or higher level of German.

  • Good command of spoken and written Russian.

  • Confident PC user.

  • Willingness to work shifts (two days on, two days off): day shifts for 2 weeks (8 a.m. – 8 p.m.), night shifts for 2 weeks (8 p.m. – 8 a.m.).

What additional skills will help you stand out?

  • Experience in user support.

  • A love of computer games (knowledge and gaming experience in Wargaming projects will be an advantage).

  • Knowledge of English.

9 facts about us:

  • We are a great team of professionals.

  • We create unique games played by more than 180 million people on every continent except Antarctica.

  • We grow professionally, hold seminars and training sessions regularly, send employees to trade conferences, and offer English language courses.

  • We provide training.

  • We offer a comfortable working environment: spacious rooms, several dozen conference rooms, additional computer monitors, powerful hardware.

  • We provide tasty meals: there's a cafeteria in the office (50% of the cost is paid by the company), fruit, tea, coffee, and of course, cookies on each floor.

  • We know how to rest: large lounges, massage chairs, gaming consoles, table tennis.

  • We take care of your health: free medical assistance in 4 of the best medical centers in Minsk.

  • We work out: there's a free gym in the office with a range of equipment, showers, and a sauna.

About Wargaming

Wargaming is one of the biggest free-to-play MMO game developers and publishers. Established in 1998, Wargaming has more than 4,500 employees in 20 offices around the world. Over 200 million players enjoy Wargaming’s titles, including the massively popular World of Tanks and World of Warships, across all major gaming platforms.

A career with our company means always having interesting challenges and gaining valuable experience while working with world-class experts.

Unleash your true potential in the Wargaming team!

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