Player Communications Manager - UK

Berlin, Germany
Community Management

Job Overview

Wargaming is looking to hire a marketing and community expert to develop, lead and execute how we talk with and engage players for a new, unannounced, free-to-play project. This person will be tasked with engaging gamers in relevant and meaningful ways that fit their local market. From acquisition and onboarding, to engagement, retention, and support – you will manage the entire player journey for gamers in your region.

 Reports To

 Regional Marketing Director, EU

What will you do?

  • Manage the end to end player experience in your region

  • Develop, align, execute and optimize player activations at the local and global level

  • Manage and support relevant communication channels for players in your region

  • Engage and support 3rd party organizations and individuals in UK to build an ecosystem around the game experience

  • Listen, understand, and report back regarding player concerns and feedback – ensuring it is heard and acted upon

  • Analyze and report on relevant KPIs for your market/region on a regular basis to the global publishing team

  • Collaborate, on and assist with, global initiatives – ensuring they are impactful in your region

  • Celebrate player experiences and achievements locally

 What are we looking for?

  • Player empathy. An engagement first mindset

  • FPS passion. You know what good gun play feels like.

  • Communication Fluency. You will be working with teams across regions and time zones to bring a global product to your local market. Communication and transparency are critical.

  • English language fluency is a must.

  • Community Building. You’ve developed or actively contributed to online communities and know what it means to be a part of something where people care.

  • Cultural Awareness. You have a deep understanding of what is relevant to players in your market (UK) both within and beyond gaming.

  • Accountability. You are independently driven and results oriented.

  • Analytical Accuracy. You understand how to ask smart questions of data and represent the findings accurately and visually.

  • Relentless. You fight for what you believe in and do not accept good enough.

About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Delivering legendary games since 1998, Wargaming has grown to become one of the leaders in the free-to-play MMO gaming industry with 4500+ employees and more than 20 offices globally. Over 200 million players enjoy Wargaming’s titles across all major gaming platforms, including the massively popular World of Tanks and World of Warships.

Working in our company means always having interesting challenges and gaining valuable experience while working with top-class experts.

Take your place among our passionate and experienced team and bring out the best in yourself at Wargaming!


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