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Support Specialist (World of Warships)

Minsk, Belarus
Player Support
Area

Wargaming invites the Support Specialist to work on the World of Warships project.

The WOWS Core Team assist our players in solving different issues related to the game, such as in-game property, technical, and financial issues, as well as issues regarding rule violations and appeals.

What will you do?

The specialist will be responsible for supporting World of Warships, communicating in three languages with a multilingual audience on all issues related to the game.

What are we looking for?

  • Vocational secondary education or higher education

  • Intermediate or higher level of French language

  • Intermediate or higher level of one or more of the listed languages: English, German, Polish

  • Good command of spoken and written Russian

  • Confident PC user

What additional skills will help you stand out?

  • Experience in user support

  • Experience in playing World of Warships—having knowledge of the key mechanics and game events

  • Gaming experience in projects of different genres

  • Knowledge of different payment systems (PayPal, WebMoney, Yandex.Money)

  • Experience in technical support related to PC, as well as peripheral hardware and software operation

  • Knowledge of network technologies and structures

About Wargaming

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has grown to become one of the leaders in the gaming industry with 5,500 employees and 18 offices spread all over the world. Over 200 million players enjoy Wargaming's titles across all major gaming platforms. Our flagship products include the free-to-play hits World of Tanks and World of Warships, as well as World of Tanks Blitz — the critically acclaimed mobile tank shooter with cross-platform support.

A career in our company is always an interesting challenge, as well as the experience that you gain working together with world-class experts.

Are you up to the challenge?!

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